2014 FASTLINK PHONES & GADGETS END OF THE YEAR RETREAT

‘’After all the days, weeks and months of work, during which most times we disagree, most times we even fight, I deemed it fit to take the burden on me and organize this get-together, we had a great 2014 and each and every one of you has in no small way been a part of the success story and that’s why we are here today in a bid to prepare for a better 2015’’
This were the words by the MD/CEO Fastlink Phones and Gadgets, Ijebu Ode as his opening presentation to start off the 2014 Retreat held at the conference hall of serene edifice of Equity Resort and Hotel, Ijebu Ode.
It was a surprise one from the MD, Mr Kazeem Abiodun M. as no one saw this coming. As Dhizzkid Blog had the opportunity to talk to some staffs who were in one way or the other motivated by an array of knowledge they inquired from various speakers at the retreat. They also showered praises on the MD for such an innovative idea and from the looks on the smiling faces, one couldn’t but accept the fact that they were treated to some nice menu after the meeting as they are also morally ready for the 2015 working year.
Ok, now here we go why I’m I doing is? As I know that question is popping in your head. If you are a Sales person, a business person or you just want to learn some hints on sales and customer relation then you just need to read through the excerpt of what the speakers offered
WHAT ARE SELLING SKILLS?
 Selling is about focusing on the customers and their needs and wants, helping the find solutions to their problems8
 It is not about pressuring them to buy your product
 It’s about listening to them
 Have two ears and one mouth
OBJECTIVES OF SELLING SKILLS
 Recognize the difference between features and benefits of products and services and develop a plan for increasing product knowledge
 Understand the power of your behavior for more successful sales and customer service
 Develop communication skills to share better information and to better listen to customer
 Recognize opportunities for both individual and team
IMPORTANCE OF SELLING SKILLS TO MANAGERS
 Competition is very high so, it’s important for a manager to have selling skills to create a different method
 Everyone is selling same product so, we need to have a selling point of difference
 Creating reputation in the minds of customers so that we can have new customers
HOW TO ACQUIRE SELLING SKILLS
 Develop building self-confidence routine
 One should be a good listener
 Persuasiveness “feature tells, benefits sell”
 Building strong relationship
 Self-motivating
EFFECTS OF SELLING SKILLS
Enormous sales growth
HANDLING OBJECTIONS FROM CUSTOMERS
 Objection handling is managing the response from potential customer who is saying “NO”
5 STEPS TO CLOSE ON AN OBJECTION
 Show understanding but don’t agree
 Clarify the objection
 Convert the objection into questions
 Answer the objections in form of a question
 Trial close
QUALITIES WHICH SUCCESSFUL SALES PEOPLE CONSIDERED VERY IMOORTANT TO THEIR SUCCESS
 APPEARANCE: Dressing
 MANNERS: Smile, Handshake
 ATTITUDE: Be natural, enthusiasm, confidence
 YOUR SERVIVCES TO CUSTOMERS
 Repeat orders are assured by good services
 Sell product together with solutions, services
 KNOW YOUR CUSTOMERS
 He likes compliments-so give him
 He wants respect-show him openly
 He wants ways to make his job easier-give him good service
 He like to talk about things that interest him-find out an d talk about it
 Find out his hobbies-talk about it
 Find out about his family-take note
 Find out his birthday and anniversary-send him cards
 Find out what motivates him to buy-do that every time you service him
 He only buys from sales people he likes-make him like you
 ABOUT YOURSELF
The last attribute is a desire to earn as much as you can and a willingness to work hard to earn it
N:B There is no shortcut to success, this plus is a strong faith in your ability, will provide the incentive you need to be classified as a PROFESSIONAL SALES PIMG_20141228_183123IMG_20141228_180552IMG_20141228_174728IMG_20141228_170509IMG_20141228_170442ERSON.IMG_20141228_170409IMG_20141228_183734IMG_20141228_183618IMG_20141228_183555IMG_20141228_183517_1IMG_20141228_183449IMG_20141228_150642
“In order to achieve, we must believe we can”

CUSTOMER FEEDBACK
“Someone is sitting under the shade today because someone planted a tree some time ago”
To be a good sales person, you must
 Be determined
 Believe in yourself
 Always say “ I CAN’
 Don’t betray the trust

Yea, not also forgeting that presentation by Opeyemi Balogun, got into the MD’s pocket and made other staffs laugh.

HAPPY NEW YEAR

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